Shipping & Returns

Orders are generally shipped within 1-2 business days.

Most orders placed Monday – Friday before 5pm CST are shipped out on the same or next day.

Our business hours are Monday-Friday: 8:30am-5:00pm CST

If you would like to speak to someone please call
1-800-300-SOUP or email us at info@frontiersoups.com

Have a question?
Be sure to check out our FAQ page.

Order Process & Delivery

STEP 1

Browse our many products

STEP 2

Order with secure checkout

STEP 3

Track your order

STEP 4

Make at home & enjoy!

Shipping

Standard Ground Shipping Rates to a single location

Order Value
Up to $69.98 = $12
$69.99 & above = FREE*

*Please provide both physical and PO Box address information if both are available.

  • FREE SHIPPING on Orders of $69.99 or More!
  • Orders typically ship within 2 business days.
  • Orders ship UPS Ground Saver and UPS Ground.
  • Orders placed on Saturday and Sunday will ship the following week.
  • Shipping available to Hawaii, Alaska, Virgin Islands and Puerto Rico.*
  • For shipping to PO Boxes, please choose UPS Ground Saver.
  • Expedited Delivery is available at checkout.
  • Email receipts are sent immediately after an order has been completed.
  • You will receive a shipping confirmation once tracking information is available.
I STILL HAVE QUESTIONS

Expedited Delivery

Expedited Delivery is available at checkout in your shopping cart or by calling 1-800-300-7687.
Orders requesting expedited delivery placed by 5 p.m. CST will ship the next business day using TWO-DAY delivery service. Expedited delivery is available Monday-Friday to the 48 contiguous United States only. Please contact us by phone for a quote on expedited delivery service.

*Outside the continental 48 States

Please call 800-300-7687 for orders to Hawaii, Alaska, Virgin Islands and Puerto Rico. We do not offer Free Shipping outside the Continental 48 states.  Typically, we add a $12 shipping charge for orders $50+.

Outside the USA

Canadian Customers: We do not currently ship to Canada. Please contact Gourmet Trading at www.gourmettrading.com - our distributor in Canada, for shopping or store locations at 888-482-3278 or info@gourmettrading.com.

Cancellation/Refund Policy

Anderson House does not accept returns of food items. Please contact the company at info@frontiersoups.com regarding any problem with packaged mixes.